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GENERAL TERMS AND CONDITIONS

PRIVACY POLICY


01. COMPANY IDENTIFICATION

The purpose of this privacy policy is to inform CFT Trailers users of the personal information we collect and how we use it. CFT Trailers complies with the legislative provisions outlined in the Personal Information Protection and Electronic Documents Act. By using our site you agree to the terms of this Privacy Policy. We reserve the right to modify this policy at any time. Consequently, you are invited to consult this privacy policy regularly.

02. TYPE OF DATA COLLECTED BY CFT

When you visit CFT Trailers, we automatically collect information about your device and your interaction with our site via the Google Analytics tool.
This includes the following data:

  • IP address
  • Location
  • Operating System
  • Visited pages and requests
  • Time and day of connection

We collect the personal data you voluntarily provide via : 

  • Contact form
  • Application form
  • Account opening form
  • Order form

This includes the following data:

  • First name
  • Last name
  • E-mail address
  • Mailing address
  • Telephone number
  • Name of the company you work for
  • Credit or debit card number
  • Curriculum Vitae

03. USE OF DATA

CFT Trailers uses personal information only for the purposes it was collected. We will not collect additional data without first informing you.
We use this information to:

  • Respond to your contact requests regarding our services
  • Order tracking
  • Promotional information/offers
  • Statistics
  • Website management and improvement
  • Recruitment process
  • Calculate sales taxes
  • Process transactions carried out on the Site
  • Inform customers of available offers
  • Transmit communications about products and services offered on the Site

04. SECURITY MEASURES 

Your data is stored in a secure and controlled environment. CFT Trailers uses SSL protocols and stringent security measures to prevent unauthorized access. We will not sell or share your data with third parties except as required by law or in the event of legal proceedings. We may disclose to any member of our organization any user data reasonably required to achieve the purposes set out in this policy.

05. DURATION OF USE OF PERSONAL DATA

CFT Trailers stores personal data for 5 years. We will ensure that users are notified if their data is stored for longer than this period.

06. SECURITY INCIDENT MANAGEMENT

In the event of a leak of your personal data, we undertake to keep you and the Commission d'Accès à l'Information du Québec informed.

07. USER RIGHTS

If you are a resident of Quebec, following Bill 25, you have specific rights concerning your personal data:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to data portability

You have the right to object to the use of your data and to withdraw it. To exercise these rights, please contact our Privacy Officer at info@cfttrailers.com.

08. EXTERNAL LINKS

Our website may contain links to other websites. We are not responsible for their privacy practices.

09. PERSON RESPONSIBLE FOR PERSONAL INFORMATION 

The person responsible for personal information undertakes to protect the personal information collected, not to transmit it to third parties without your knowledge, and to respect the purposes for which the information was collected. In the event that the integrity, confidentiality or security of your personal information is compromised, the person responsible undertakes to inform you by any means necessary.

If you have any questions about our privacy policy, you can contact us at the following e-mail address: info@cfttrailers.com 

10. UPDATES TO OUR PRIVACY POLICY

Our privacy policy was updated on 1/11/2023.